This policy explains how VitaThrive Subscribe & Save works. VitaThrive is a trading name of Liquidsun Ltd. It forms part of our Terms of Service.

How it works

  • Choose Subscribe & save 10% on a product page and pick how often you want it delivered: every 1, 2 or 3 months.
  • You get 10% off the standard price on every subscription order.
  • Your first order is charged and dispatched straight away. After that, each order is charged automatically to your saved payment method on its renewal date and dispatched as normal.
  • The subscription carries on until you cancel it. There is no minimum term.
  • Our offers for one-off purchases, such as Buy any 3, save 15%, do not apply to subscription orders.

Managing your subscription

Log in to your account and open Subscriptions. There you can, at any time:

  • skip a delivery or pause your subscription
  • change how often you receive it
  • update your delivery address or payment card
  • cancel your subscription

Changes made before your next renewal date apply to that order. If you need help, email info@vitathrive.co.uk and we will reply within one working day.

Cancelling

  • You can cancel online in your account at any time, in a few clicks, with no fee.
  • Cancel before your next renewal date and you will not be charged again.
  • Orders that have already been charged and dispatched are not affected by a cancellation, but your normal right to cancel and return them, set out below, still applies.

Your right to cancel and returns

You have the right to cancel any order within 14 days of receiving it, under the Consumer Contracts Regulations. Goods must be returned unopened, with seals intact. See our Returns Policy for how to return an item, and what happens if something arrives damaged or faulty.

Prices

Your subscription price is the standard price less 10% at the time of each renewal.

Payment

  • Renewals are charged to the card you used at checkout, or the card you have since saved in your account.
  • If a payment fails, we will email you and try again up to 3 times, 7 days apart. Your order will not be dispatched until payment succeeds.
  • If payment still cannot be taken after the final attempt, your subscription will be cancelled and we will email you. You can start a new subscription at any time.

Delivery

Subscription orders follow our standard delivery terms. UK delivery is free on orders over £20.

Product availability

If a product is out of stock on a renewal date, we will try again daily for up to 5 days. If it is still unavailable, that delivery is skipped and we will email you. You are not charged for a skipped delivery, and your next delivery goes ahead as scheduled.

Contact

Liquidsun Ltd, Meadow Park Industrial Estate, Essendine, Stamford, PE9 4LT, United Kingdom. Email info@vitathrive.co.uk or call 07459 451171.

Last updated: 13 November 2026.